{"id":104253,"date":"2024-03-04T13:09:37","date_gmt":"2024-03-04T13:09:37","guid":{"rendered":"https:\/\/www.whitleyhall.com\/weddings\/?page_id=104253"},"modified":"2024-07-25T15:38:21","modified_gmt":"2024-07-25T14:38:21","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.whitleyhall.com\/weddings\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"

[vc_row row_height_percent=”70″ override_padding=”yes” h_padding=”3″ top_padding=”5″ bottom_padding=”5″ back_color=”color-242395″ back_image=”104236″ parallax=”yes” kburns=”yes” overlay_color=”color-242395″ overlay_alpha=”35″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ uncode_shortcode_id=”894940″ back_color_type=”uncode-palette” overlay_color_type=”uncode-palette”][vc_column column_width_percent=”100″ position_vertical=”middle” align_horizontal=”align_center” gutter_size=”3″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″ uncode_shortcode_id=”111149″][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ gutter_size=”3″ shift_y=”0″ z_index=”1″][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”0″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″ uncode_shortcode_id=”208200″][vc_custom_heading heading_semantic=”h3″ text_font=”font-154716″ text_size=”h4″ text_weight=”600″ text_transform=”uppercase” text_height=”fontheight-179065″ text_space=”fontspace-210350″ css_animation=”bottom-t-top” animation_delay=”500″ title=”” uncode_shortcode_id=”204807″]Find Out More With Our[\/vc_custom_heading][vc_custom_heading text_font=”font-893138″ text_size=”fontsize-445851″ text_height=”fontheight-179065″ css_animation=”bottom-t-top” animation_delay=”600″ title=”” uncode_shortcode_id=”111165″]Frequently Asked Questions[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][vc_empty_space empty_h=”4″][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ overlay_alpha=”100″ gutter_size=”100″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ style=”inherited” uncode_shortcode_id=”120924″][vc_column column_width_percent=”100″ gutter_size=”5″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ zoom_width=”0″ zoom_height=”0″ width=”1\/1″ uncode_shortcode_id=”139864″][vc_tabs history=”yes” animation_active=”yes” uncode_shortcode_id=”903140″][vc_tab gutter_size=”2″ column_padding=”2″ title=”The Booking Process” tab_id=”1665125960-1-31″ slug=”the-booking-process”][vc_row_inner][vc_column_inner column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″ uncode_shortcode_id=”919683″][vc_accordion sign=”plus” gutter_simple=”0″ radius=”std” active_tab=”0″ uncode_shortcode_id=”209336″][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Can we hold a date with you?” tab_id=”1710242490797-3-0″][vc_column_text uncode_shortcode_id=”192224″]We can hold a date free of charge for two weeks whilst a date is booked with a church, Sheffield registry office or a celebrant. Following this two week period you will be required to pay a deposit or the date will be released for sale.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”How do we book our big day with you?” tab_id=”1709560704337-1-8″][vc_column_text uncode_shortcode_id=”427353″]Our booking form is generally on an online document signing software so we ask that you complete the form by following the link below so we can prepare this document and send it out to you both. We require a separate email for each of you so you can sign on your own behalf. Alongside your completed booking form you will need to pay a deposit for your date.[\/vc_column_text][vc_button button_color=”accent” size=”btn-sm” border_width=”0″ link=”url:https%3A%2F%2Fwww.whitleyhall.com%2Fweddings%2Fget-in-contact%2F%23request-booking-form|title:Request%20A%20Booking%20Form|target:_blank” button_color_type=”uncode-palette” uncode_shortcode_id=”813050″]Request A Booking Form[\/vc_button][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”What deposits are required to make a booking?” tab_id=”1710242923221-4-3″][vc_column_text uncode_shortcode_id=”687004″]The deposit required to make a booking depends on the type of booking you’re making.<\/p>\n

Whitley Suite or Parker Suite Only Bookings<\/h3>\n

Initial deposit<\/strong> – \u00a31000
\n\u00a3750 of this is retained as a security bond which is then refunded after the wedding, \u00a3250 goes towards the wedding.<\/em>
\nSecond deposit<\/strong> – \u00a31250
\nDue a year before the wedding (or 2 months after confirmation if booking less than a year in advance).<\/em>
\nFinal payment<\/strong> – Determined following final details appointment.
\nDue no later than 6 weeks before the wedding.<\/em><\/p>\n

Parker Suite Semi-Exclusive Bookings<\/h3>\n

Initial deposit<\/strong> – \u00a31500
\n\u00a31000 of this is retained as a security bond which is then refunded after the wedding, \u00a3500 goes towards the wedding.<\/em>
\nSecond deposit<\/strong> – \u00a31500
\nDue a year before the wedding (or 2 months after confirmation if booking less than a year in advance).<\/em>
\nFinal payment<\/strong> – Determined following final details appointment.
\nDue no later than 6 weeks before the wedding.<\/em><\/p>\n

Full Exclusive Bookings<\/h3>\n

Initial deposit<\/strong> – \u00a32000 (or 25% of the quote whichever is the greater amount).
\n\u00a31000 of this is retained as a security bond which is then refunded after the wedding, \u00a31000 goes towards the wedding.<\/em>
\nSecond deposit<\/strong> – \u00a32000 (or 25% of the quote whichever is the greater amount).
\nDue a year before the wedding (or 2 months after confirmation if booking less than a year in advance).<\/em>
\nFinal payment<\/strong> – Determined following final details appointment.
\nDue no later than 6 weeks before the wedding.<\/em><\/p>\n

To pay your deposit you can either call the hotel or pay online via our website.[\/vc_column_text][vc_button button_color=”accent” size=”btn-sm” border_width=”0″ link=”url:https%3A%2F%2Fwww.whitleyhall.com%2Fpay|title:Pay%20Online|target:_blank” button_color_type=”uncode-palette” uncode_shortcode_id=”166427″]Pay Online[\/vc_button][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”What happens between making the booking and the big day?” tab_id=”1710250479237-5-9″][vc_column_text uncode_shortcode_id=”187137″]Following the completion of your booking form and deposit being paid you will receive confirmation from us. Next it’s time to get everything else organised including venue styling, photographers and flowers.<\/p>\n

The next thing we will require from you is your Accommodation Booking Form around six months before your wedding (more information can be found on the Bedrooms tab<\/a>). After this we will be calling you to book in final details around ten weeks before your wedding.<\/p>\n

If you require more information from us, please make sure you’re coming down to our Wedding Showcases, emailing<\/a> or calling us<\/a>, or ‘Arrange A Chat<\/a>‘ where our wedding coordinators will be able to answer any questions you may have in person.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”When do we confirm all the final numbers and meal choices?” tab_id=”24a731b5-e185-31665126309925166512678332817095563973071709556469324″][vc_column_text uncode_shortcode_id=”403684″]Your wedding co-ordinator will contact you to arrange an appointment ten weeks before the date of your wedding where all final arrangements will be confirmed. Follow the link below to book your Final Details Appointment. You’ll be expected to know your table plan, meal requirements, bedroom requirement (if you haven’t already provided these to us), timings, suppliers details, etc. so please have these ready.[\/vc_column_text][vc_button button_color=”accent” size=”btn-sm” border_width=”0″ display=”inline” inline_mobile=”yes” top_margin=”yes” link=”url:https%3A%2F%2Fwww.whitleyhall.com%2Fweddings%2Fget-in-contact%2F%23book-follow-up-appointment|title:Book%20A%20Follow%20Up%20Appointment” button_color_type=”uncode-palette” uncode_shortcode_id=”458493″]Book A Follow Up Appointment[\/vc_button][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”How long does the security bond take to go back into my account?” tab_id=”1710242325497-2-8″][vc_column_text uncode_shortcode_id=”517200″]Please allow the security bond seven to ten working days to go back into your account after your wedding.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column_inner][\/vc_row_inner][\/vc_tab][vc_tab gutter_size=”2″ column_padding=”2″ title=”On The Day” tab_id=”1665125960-2-93″ slug=”on-the-day”][vc_row_inner][vc_column_inner width=”1\/1″][vc_accordion sign=”plus” gutter_simple=”0″ active_tab=”0″ uncode_shortcode_id=”250637″][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Can we throw confetti?” tab_id=”24a731b5-e185-31665126309925166512678332817095563973071709556463539″][vc_column_text uncode_shortcode_id=”942511″]So that we can keep our gardens neat and tidy for all our guests to enjoy we unfortunately do not allow confetti to be thrown.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”What are the timings for the day?” tab_id=”1709557060818-1-7″][vc_column_text uncode_shortcode_id=”481739″]Our recommended timings are as follows:<\/p>\n