- All the prices are subject to
change without notice 30 days prior to the event unless
previously confirmed in writing.
- VAT at the current rate is
included in the price.
- The hotel cannot be held responsible
for the quality of food if not served at the scheduled
time due to late arrival.
- Prior consent of the hotel
must be sought for any entertainment or service contracted
for the function by the client. The hotel reserves
the right to judge acceptable levels of noise or behaviour
of the clients, guests or representatives and the
client must take all necessary to correct. In the
event of failure to comply with management requests,
the hotel reserves the right to terminate the contract
and stop the event without being liable for any refund
or compensation.
- No wine or other beverages
or food may be brought into the hotel or grounds by
the client or guests for consumption on the premises,
unless pre-agreed by the hotel management.
- All provisional bookings will
be held for 14 days then automatically cancelled unless
a letter of confirmation is received along with a
deposit of £600.00* which is not refundable,
and a signed copy of this agreement.
*Please note: Exclusive Weddings require a deposit
of £1000.00.
- The £600.00 deposit will
not appear on the final invoice, of which £300.00-
£500.00 will be kept as a security bond until
after the function has taken place. This will be returned
less any cost for damages following the function.
The client will be responsible for any damage caused
to the hotel by themselves, a subcontractor or their
guests and shall pay for such damage or loss of business
caused as a result.
- If a client cancels a reservation
less than 12 months in advance, the hotel reserves
the right to claim the following sums, unless a booking
is obtained for the same date from a third party on
no less favourable terms.
Cancellations in advance between:
6 and 12 months – 20% of the total anticipated
charges
3 and 6 months – 50% of the total anticipated
charges
1 and 3 months – 75% of the total anticipated
charges
Less than 30 days – 100% of the total anticipated
charges
Anticipated revenue is the total estimated value of
business including VAT, based on numbers given by
the client on confirmation.
In all instances, notification of cancellation must
be made in writing and will be effective on the date
received by the hotel.
- The remaining balance to be
paid 7 days after receiving your pro-forma prior to
the function.
Payment by credit card will be subject to a 2.5% surcharge.
- Bedrooms on hold for functions
will be released 2 months prior to the function if
not confirmed in writing or by credit card.
- Whilst every effort is made
to safeguard clients property Whitley Hall Hotel does
not accept any liability for any loss or damage caused.
Nor can we be responsible for wedding gifts or decorations
that have been delivered to or, handed over to a representative.
- Hotel reputation. At the absolute
and unfettered discretion of the hotel any function
may be cancelled by the hotel even if paid in full,
if the hotel has reasonable grounds for believing
that the holding of such function would prejudice
the reputation, good mane, or standing of the hotel.
- By accepting these terms and
conditions you agree that any account outstanding
from your guests attending your function however caused
remain your responsibility and you hereby agree to
pay for such accounts, first from the security bond
retained by the hotel and secondly, by your own payment
should such accounts extend beyond the security bond.
- Liability. The hotel accepts
no responsibility for death, bodily injury or disease,
howsoever arising to clients or their guests excepting
only such as arises due to the negligence of the hotel.
Its servants or agents acting strictly in accordance
with the terms of their employment, sub-contract or
other agreement between such servants and agents of
the hotel. The hotel is not liable for any frustration
of this contract caused by strikes, labour disputes,
accidents or any other cause beyond the hotel’s
control and outside the ordinary and reasonable contemplation
of the parties at the time of this contract. In such
an event, the hotel shall use reasonable endeavours
to offer the client alternative accommodation facilities
and services, if such can be found and are acceptable
to the client (such acceptance not to be unreasonably
withheld). In the event that this is not possible,
however, the hotel’s obligation to the client
extends up to, and is limited to, the full refund
of any deposits held.
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